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Shipping & Returns

Shipping Times & Rates

Currently we are only able to accept online orders to shipping addresses within the United States, and do not ship internationally. To ensure the secure delivery of your order, Cornett Jewelers Inc. does not ship orders to post office boxes. Cornett Jewelers Inc. is able to accept post office box addresses for your billing needs.

For each address within the United States, standard delivery is 5-7 business days and is a flat rate of $9.95 for shipping and handling. Faster delivery is available for $12.95 for priority service (2-5 business days) and $22.00 for priority express (1-2 business days). 

All order will be processed Monday - Friday via U.S. Postal Services, excluding holidays. 

Returns and Exchanges

We want you to love everything you buy from us! If you do not feel that your purchase has lived up to your expectations simply return it to us within 15 days for a prompt and courteous exchange or refund. Returned or exchanged jewelry must be unworn, in resellable condition and have the original tags in place (personalized items may not be returned or exchanged). 

If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the Manage Your Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. The purchase price of the merchandise will be credited back to your original method of payment. 

Gift cards, postage & handiling charges are non-refundable.

Address for Returns:

Cornett Jewelers
Return Department 
124 E Main St
Marion, Virginia  24354

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